Online chat may refer to any kind of communication over the Internet that offers a real-time transmission of text messages from sender to receiver.
Chat messages are generally short in order to enable other participants to respond quickly.
Read More Use instant messaging to follow up with your caller and for sending reminders or other notifications to your staff and volunteers – this channel of communication is increasing in terms of efficiency, as people check emails less frequently.
Read More It shouldn’t matter what communication channel someone uses to contact your help line.
A great instant messaging app that works with touch ID.
Security features include unlocking the app with touch ID whenever you switch to another app to keep conversations secure.
With i Carol it is easy to tailor different chat “portals” to serve these people differently.